Shipping and Returns

Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

We offer flat rate shipping options for customers in the US.

Free shipping for orders $100 and over.

Shipping option	Estimated delivery time	Price
Up to $30	3 to 5 business days	$5
$31-$60	3 to 5 business days	$9
$61-$99	3 to 5 business days	$12

In-store pickup

You can skip the shipping fees with free local pickup at our store in Ashland (100 Main St W, Ashland, WI 54806). After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 10 am-5 pm on Wednesday - Friday and 10 am-4 pm on Saturday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at theunionboutique1@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at theunionboutique1@gmail.com.